Privacy Policy
ClaimProof ("we," "us," or "our") operates the website https://claimproof-e85e.polsia.app and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you use our assessment and analysis services.
1. Information We Collect
We collect information you provide directly, including:
- Contact information — name, email address, and company name when you complete an assessment or sign up for results.
- Assessment responses — answers to cyber risk and insurance alignment questions you submit through our wizard.
- Policy documents — if you voluntarily upload a cyber insurance policy document, it is processed in memory only and never stored on our servers or in our database. No policy content is retained after processing.
- Usage data — pages visited, assessment steps completed, and general browser environment information (browser type, OS, referring URL).
We do not knowingly collect data from individuals under 18 years of age.
2. How We Use Your Information
We use collected information to:
- Calculate and deliver your cyber insurance alignment score and gap report.
- Send you the assessment results and any follow-up communications you have opted into.
- Improve our product, service quality, and the accuracy of our scoring methodology.
- Respond to your inquiries or support requests.
- Comply with applicable legal obligations.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information with:
- Service providers — third-party vendors who help us deliver email, analyze usage, or process payments. These vendors are bound by confidentiality obligations.
- Legal compliance — when required by law, court order, or governmental authority, or when necessary to protect our rights or the safety of others.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may transfer accordingly with notice provided.
4. Data Retention
Assessment responses and contact information are retained for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by emailing privacy@claimproof.ai. We will process deletion requests within 30 days.
5. Cookies and Tracking
We use essential session cookies to maintain your assessment progress. We may also use third-party analytics tools to understand site usage patterns. You can disable cookies in your browser settings, though some features may not function correctly without them.
6. Data Security
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. These include access controls, encryption in transit (TLS/HTTPS), and regular security reviews. No system is impenetrable — if you become aware of a data breach, please contact us immediately at security@claimproof.ai.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Port your data in a machine-readable format.
To exercise any of these rights, contact us at privacy@claimproof.ai.
8. Third-Party Services
Our service may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
If you are accessing our service from outside the United States, note that your information may be transferred to and processed in the United States. By using our service, you consent to such transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Continued use of the service after changes constitutes acceptance of the revised policy.
11. Contact
For questions or concerns about this Privacy Policy, contact us at:
ClaimProof
Email: privacy@claimproof.ai
Website: https://claimproof-e85e.polsia.app